Renaissance is dedicated to providing the finest shopping experience by getting you your purchase quickly.
We'll ship and insure your domestic purchase by standard FedEx Next Day Air... at no cost to you... It's FREE :)
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All orders within the Continental United States are Shipped Free by FedEx Standard Overnight (delivery usually by 4:30 PM).
Signature Required for all Deliveries
Renaissance Diamonds requires a signature for all packages delivered regardless of any waivers that you have signed with FedEx. These requirements are for your protection. If you would like to arrange delivery to a FedEx location, you may call one of our customer service agents at 888-968-4877.
Since your purchase might be a surprise, we are happy to help you plan for that special occasion. If possible, we can expedite your order and ship it to an alternate address other then your home to help you maintain the surprise. Please don’t hesitate to contact us for your special requests.
If You Need Your Package Sooner:
If you would like to receive your purchase sooner than our Free FedEx Standard Overnight shipping (4:30 PM next day), then we suggest you contact us at 888.968.4877 or email CustomerService@RenaissanceDiamonds.com so we can expedite your shipping needs based on FedEx delivery services within your area.
FedEx Priority Overnight Shipping:
Your purchase may be eligible for upgrade to Priority Delivery for an additional $15.00 charge. This typically assures delivery by 10:30 AM, please check with you local FedEx Office if applicable in your area.
FedEx Priority Overnight Shipping with Saturday Delivery:
This is available in most areas. If you need your package to arrive on Saturday, you can upgrade at check out for an additional $25.00.
APO/ FPO Shipments:
APO / FPO Addresses: Ship via free U.S. Postal Service Priority Mail.
Please note that APO / FPO Shipments are not eligible for shipping upgrades
We'll ship your purchase FedEx International Priority, however you will be responsible for any additional shipping charges, customs, duties, V.A.T. (value-added taxes) or charges other than the $75.00 FedEx International Priority Shipping.
We're happy to answer any questions regarding shipping your order. Please call to speak with one of our created diamond shipping specialists. +1.888.968.4877
Let's make it easy... text us your questions. Please include your name :)> Text to 1.561.301.3378
Sales or Product Inquiries:
We'll respond to your email generally within one business day. In your email send us your name, questions, comments or feedback and contact number to:CustomerService@RenaissanceDiamonds.com
Our Office Hours:
Monday – Friday 9AM to 6PM (EST).
Closed on Saturday & Sunday and National Holidays